Customs and taxes terms Muune Apparel Co.
Introduction These Terms and Conditions govern the customs fees and duties associated with purchasing from Muune Apparel Co. ("we," "us," or "our"). By placing an order, you agree to the terms outlined below. Please read carefully before purchasing.
1. Customs Fees & Duties
1.1. Responsibility — Customers are responsible for all customs fees, duties, and taxes imposed by the customs authorities of their destination country.
1.2. Estimation — Customs fees vary depending on the laws and regulations of your country. We are unable to provide exact figures. Please contact your local customs office for accurate information before placing your order.
1.3. Delays — Customs processing may cause delays in delivery. We have no control over these processes and cannot guarantee delivery times. Please account for this when ordering.
2. Customs Documentation
2.1. Accurate Information — Please ensure all delivery details provided at checkout are accurate and complete. Inaccurate information may result in customs clearance issues and additional charges.
2.2. Customs Declaration — We will accurately declare the contents and value of all shipments on the required customs documentation. Falsifying this information is illegal and may result in serious consequences.
3. Refusal to Pay Customs Fees
3.1. If you refuse to pay the customs fees required to release your order, it may be returned to Muune Apparel Co. or destroyed. You will be responsible for any associated return shipping costs and fees.
4. Refunds & Non-Delivery
4.1. If your order is not delivered due to customs issues and is returned to us, we will refund the purchase price excluding shipping costs and any customs-related fees incurred.
5. Legal Compliance
5.1. It is your responsibility to comply with the customs laws and regulations of your country. Muune Apparel Co. is not liable for any legal consequences resulting from non-compliance.
6. Changes to These Terms
We reserve the right to modify these terms at any time. Any changes will be effective immediately upon posting to our website.
Questions? Contact us at hello@muune.us — we're happy to help.